6. Is there anything special I should do for return of an item from outside the United States?
It is important to check with your country’s customs office or your customs broker. Sometimes there are special forms that you need to fill out before returning an item. (It may be helpful to have one of our international sales or service representatives help you with the customs, if the probe has to come back to the United States.)
It is very important to write on your waybill, commercial invoice and on any other paper work: ” Goods made in the United States being returned to manufacturer for service or repair. No Duties or Taxes are due.”